Note about Children Under 13: Unless Personal Information is provided directly from a child’s parent or legal guardian, children under the age of 13 in the U.S. are not currently permitted to participate in Stride Thank My Teacher as required by applicable law.
“Device” means anything, such as a computer or mobile phone, that connects to the internet that you use to access our products and services.
“Device Identifier” is a sequence of numbers and/or letters, such as an IP address, that is automatically assigned to your Device used to access our products and services.
“Stride Thank My Teacher ” means a product or service offered to the general public that we provide on our Site.
“Personal Information” (or “PI”) means information that can reasonably be used alone or in combination with other reasonably available information, to identify or contact a specific individual.
“Sites” means Stride’s websites, including this one.
“Usage Information” includes, without limitation, the browser and operating system you are using, the URL that referred you to our products or services (if applicable), the search terms you entered into a search engine that lead you to our products or services (if applicable), all of the areas within our products and services that you use, and the time of day you used our products or services, among other information
“User Content” means any text, audio, or visual data uploaded to our platform by the user but does not include Usage Information or content created by us.
What non-personally identifiable information does Stride collect?
How does Stride use non-personally identifiable information?
When does Stride share non-personally identifiable information?
How do Stride’s Site use “cookies”?
You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change your browser setting to decline cookies. If you decline cookies, you may not be able to see or use the interactive features of our Site and some products or services on our Site may not function the way they should.
Does Stride share information collected from cookies?
If permitted by law, Stride may share information collected from cookies for marketing purposes, including product and service offerings, with companies that are not connected to Stride but want to send you information about their products or services and to offer our products and services. You can ask that your Personal Information not be shared with third parties by writing to[email protected] or by managing your privacy options via your Thank My Teacher account profile. You may also opt-out, by clicking the “Do Not Sell or Share My Personal Information” link. Stride may also share information collected from cookies if required by law or if permitted to do so for law enforcement purposes.
How We Respond to Do Not Track Signals?
Please note that your browser setting may allow you to automatically transmit a “Do Not Track” (DNT) signal to websites and online services you visit. DNT is a privacy preference that users can set in certain web browsers to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. However, we do not recognize or respond to browser-initiated DNT signals, as the internet industry is still working to determine what DNT means, how to comply with DNT, and how to create a common approach to responding to DNT. To find out more about “Do Not Track”, please visit http://www.allaboutdnt.com.
Third Party Services and Information Third Parties Provide About You?
If you publicly post information on a third-party platform, such as a social media site, that references Stride Thank My Teacher, your post may be published on our Site in accordance with that third party’s terms. These features may collect your IP address or other unique identifier, which page you are visiting on our Site, and may set a cookie to enable the third-party feature to function properly. When you use a third-party feature through the Site, the third party may also have access to information about you and your use of our products and services. Your interactions with third-party links and features are governed by the privacy policies of the third parties.
What Information We Collect Automatically?
Like other websites and online services, we and our analytics providers, vendors and other third-party service providers may automatically collect certain “Usage Information” whenever you access and use our products or services. For example, we may collect information regarding how often a user accesses certain features.
We may use Usage Information for a variety of purposes, including to select appropriate content to display to you, to provide one or more options regarding our products and service and to enhance or otherwise improve our products and services.
In addition, we may automatically collect your Device Identifiers so that our servers identify your Device by its Device Identifier. Some mobile service providers may also provide us or our third-party service providers with information regarding the physical location of the Device used to access a service, internet service provider (ISP), date and time of your visit, browser language, browser type, referring and exit pages and URLs, amount of time spent on particular pages, which parts of our products or services you use, which links you click, search terms, operating system, traffic and related statistics, keywords, and/or other general browsing or usage data. Usage Information is generally non-identifying, but if we associate it with you as a specific and identifiable person, we treat it as PI.
You can use parts of our Sites without providing PI. We may collect PI from you directly. The PI you provide, for example when creating an account profile, may include first and last name; postal zip code; telephone number; the name your child; payment information (through use of a third-party provider), User Content, the services you request; an e-mail address where We can contact you; and other information.
Does Stride share personally identifiable information?
There are third party service providers that provide us with online services and provide us with information regarding traffic on the Site, including the frequency of use and the actions users take when visiting the Site and to provide us with information regarding the use of the Site. These third-party service providers are given the least information needed to do their work for Stride, as required by law. They have no other rights to the information and have agreed to keep the data private, to use it only to perform the work they provide for Stride and to keep the data safe. Stride may also share your information for academic research purposes, when permitted by law.
If allowed by law, Stride may share your information for commercial and/or marketing purposes (may include direct/targeted marketing) , including product and service offerings, with companies that are not connected to Stride but want to send you information about their products or services. If permitted by state and federal law, Stride may share your information to offer services to you or give you information about services of third parties. You can ask that your Personal Information not be shared with third parties by writing to [email protected] , by managing your privacy options via your Thank My Teacher account profile, or by clicking the “Do Not Sell or Share My Personal Information” link.
We will share your PI with third parties to provide services to us or you in connection with the products or services. For example, we may provide your PI to companies that provide services to help us with our business activities.
Administrative and Legal Reasons
We may also use Device Identifiers to identify users, and may do so in cooperation with copyright owners, Internet service providers, wireless service providers or law enforcement agencies in our sole discretion. These disclosures may be carried out without further consent or without notice to you.
We may display personal testimonials of satisfied users on our products or services in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us [email protected] or 703 483-7000.
PI as well as User Content and Usage Information that we collect through the Site or Stride Thank My Teacher may be used for the following purposes:
If permitted by law, Stride may use your information to provide you with information about new products or services available through Stride and may analyze PI to improve the user experience on the Site or to determine how Stride’s products and services may interest other people. If permitted by law, Stride may use your information to offer customized products or services from third parties that Stride may collaborate with from time to time.
To provide the products and services. We use your PI to verify your registration, allow you to participate in features we offer, contact you regarding our products or services, and to allow other users to contact you. You understand and agree that such information sharing is an essential feature of our products and services. Stride uses PI to create user accounts with third party affiliates and support users. Stride may also use PI to protect its own legal rights.
To operate the Site. Your PI may be used to provide and maintain access to Stride Thank My Teacher, tailor content, recommendations and offers we display to you, both on the products and services and elsewhere online, as well as to maintain or improve our products and services.
To create anonymous data for analytics. We may make information anonymous by excluding information that makes it personally identifiable to you, and use that anonymous data for our lawful business purposes.
To comply with the law. We use your PI as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
Please note that information submitted on the Site via a “Contact Us” or other similar function may not receive a response. We will not use the information provided via these functions to contact you for marketing purposes unrelated to your request unless you agree otherwise. Stride responds to requests for information and to questions from customers and possible customers. Because we only call customers at the telephone numbers they leave us, Stride does not call people by using random or sequential telephone numbers. Stride may use pre-recorded messages or text messages when allowed by law to make sure that customers receive the information they requested. Customers do not have to agree to receive calls or text messages in order to receive Stride’s services or use Stride’s products.
What happens if I access Stride’s products or services through a mobile device?
How does Stride treat information about children under 13 years old?
The Children’s Online Privacy Protection Act (COPPA) protects the privacy of children under the age of 13. It requires web site operators and online services to post privacy policies and obtain true parental permission before collecting information from those children. Any information received from a child under the age of 13, who does not receive parental permission within 30 days of registrations shall be permanently deleted.
Stride receives Personal Information about children who are under the age of 13 strictly from their parents.
We do not intentionally contact or collect PI from children under 13 except as noted above. We may disclose aggregated information about many of our users, and information that does not identify any individual.
If we learn that PI of a child under 13 has been collected on our products or services without prior parental consent, then we will take appropriate steps to delete this information. If you are a parent or legal guardian and discover that your child under the age of 13 (or a higher age if required by applicable law) has a registered account with our services without your consent, please email us at [email protected] . Also, you can review some Personal Information that Stride has about your child by writing to that same email address.
For information on COPPA and the use of children’s Personal Information, please contact:
Stride Legal Department
11720 Plaza America Drive,
Reston, VA 20190
How can I access and manage my Personal Information?
You may be able to review the information you provided to us on a service and make any desired changes to the information, or to the settings for your account on that service, by logging in to your account for that service and editing or deleting the information. Note that certain accounts may have limitations regarding the ability to delete information. Even after information is deleted, we may maintain it in backup or archive form unless prohibited by law.
What communications will I receive from Stride Thank My Teacher and how do I limit them?
Stride Thank My Teacher may post notices on its Site. We may send users information by email, text, phone calls, or push notifications. You may choose to stop receiving certain emails from Stride Thank My Teacher by using the unsubscribe button that may appear at the bottom of the email. You may choose to stop receiving certain text messages by replying STOP to a text message you receive from us. You may choose to stop receiving certain phone calls from us by asking to be put on Stride Thank My Teacher’s “do not call” list. Asking to be put on the Stride Thank My Teacher “do not call” list does not put you on a state or federal “do not call”” list. You can turn off push notifications on your Device. Please consult the owner’s manual or manufacturer for instructions. We will not be able to assist you.
We reserve the right to send you information on our behalf and on behalf of third parties in connection with providing the products or services. If you no longer want to receive this information from us, you will need to close your account for that products or services.
How long does Stride keep my information?
Unless required by law, Stride retains PI in order to improve our products or services, develop new products and services, internal research purposes, and to improve educational outcomes for a period of one year after the PI was provided to us. After one year, we will continue to retain data in an aggregate form.
Even after data is deleted from active Stride Thank My Teacher databases, we may continue to have PI in archive files or similar databases. In addition, we have no obligation to delete aggregated or de-identified information. We may retain and use aggregated and de-identified information for any purpose consistent with laws and regulations.
What are my additional privacy rights if I’m a resident of certain states?
You can request information about the disclosure of your PI for direct/targeted marketing purposes of other entities. You can also tell Stride not to disclose PI to others for their direct/targeted marketing purposes. You can do so by emailing us at [email protected] or calling 703 483-7000. You may also opt-out, by clicking the “Do Not Sell or Share My Personal Information” link.
Residents of those states have certain additional rights related to their Personal Information collected by and on behalf of a business subject to the state’s privacy laws.
Over the past twelve months, we may have collected and disclosed some or all of the following types of PI in connection with providing services to you. The type of information, how it is collected, why it is collected and to whom it is disclosed can vary from person to person depending on the services the person receives from us and how the person interacts with us.
Identifiers – This information is collected from you and is used to identify users and includes such things as names, email addresses, telephone numbers, usernames, IP addresses or other identifiers.
Audio and Video Data – We collect audio, video and other electronic information from you.
Professional or Employment-Related Information – If you are applying for employment with us or are a Stride employee, we collect PI from you and third parties about your current and past job history, reference information and other employment-related information.
Customer Records – If you purchase our products or services, we collect from you information about what products or services you are considering, purchasing or using. This may include your name, signature, and payment information. We collect this information from you in order to provide our services and for business purposes.
Network Activity – We collect information about your interactions with websites and the internet. We collect this information from you and third parties.
Geolocation Data – We collect information from you about the geographic location from where your device accessed our Site. We collect this information from you and third parties.
Inferences Drawn from Other Personal Information – We may make inferences to create a profile about a consumer reflecting the consumer’s preferences, characteristics, predispositions, behavior, attitudes, abilities, and aptitudes.
Depending on your relationship with us, we may use your PI for one or more of the following purposes:, providing support and services you requested, personalizing content and experiences, analyzing and improving our services, content, functionality and the usability of our Site, securing and protecting our assets and rights and preventing misconduct, complying with legal obligations, inviting you to participate in surveys and provide feedback to us, having a better understanding of your needs and interests, contacting you with information, that may be of interest to you, for marketing and promotional efforts, including marketing and promotional efforts of third parties that we may collaborate from time to time, and supporting our general business.
We may share your PI, including for commercial and/or marketing purposes, with our affiliates, third-party social media platforms (e.g., if you “comment” on a post), and other carefully selected business partners, or as part of a business transfer.
We may process your information to provide you with direct/targeted advertising (also known as cross-contextual advertising and online behavioral advertising) and offers and promotions that you may be interested in.
As a resident of those states, there are several rights regarding the collection, use, transfer, and processing of your PI. We have the right to reasonably verify your identity, to limit your rights to the extent they adversely affect the rights and freedoms of others and, if your request is excessive, repetitive, or unfounded, to require payment from you. If a fee is applicable, we will advise the person making the request before completing the request, explain why a fee applies and provide an estimate. We may have additional rights under law and do not waive them.
Only you, your parent or legal guardian (if you are not yet 18 years of age) or a person registered as may be set forth in your state’s law and that you authorize to act on your behalf may make a request related to your Personal Information. To verify your identity as a resident of one of the states, we may request Personal Information from you to compare such information against our records. We will only use the Personal Information provided in your request to verify your identity and will delete any Personal Information you provide after processing the request. If we believe that your request is fraudulent, we may take additional steps as necessary to verify your identity as a resident of the state. We may also request that you sign a declaration under the penalty of perjury. Making a verifiable consumer request does not require you to create an account with us.
If you choose a person registered as may be set forth in the state’s law to act on your behalf to submit your requests, we will require that you provide the agent and that the agent provide us with written permission to allow them to submit your request. We will also require that you verify your identity directly with us.
Our goal is to respond to requests within 45 days. If we need another 45 days, we will advise the person making the request within 45 days after receiving the request.
You have the right to request we inform you of the PI we collected, used, and disclosed about you to third parties over the previous twelve months. If you make such a request, we will provide you with information about the categories of your PI collected, the categories of sources from which your PI is collected, the business purpose for collecting or selling the information, and the categories of third parties to which your PI is shared or sold. If you request it, we will provide you with information about specific pieces of PI collected about you. You may request this information twice in a 12-month period. We will inform you if an exception to your right to this information is applicable.
You have the right to request that we and our service providers delete your PI that we collected from you and have retained. This right is also subject to certain exceptions. We will let you know if an exception applies. These exceptions include where we or a service provider uses the PI to complete a transaction for which the PI was collected, provide goods or services that you requested or reasonably should have anticipated within the context of our relationship with you, use the information internally in a way that is compatible with the purpose for which you originally provided the information, detect or protect against security incidents, or malicious, deceptive, fraudulent, or illegal activity or otherwise comply with law. If we decide not to act on your request, you have the right to appeal our denial of your request. We will provide you with an explanation for such denial and instructions on how to appeal our decision.
You have the right to opt-out of the sale of your PI by a business subject to certain laws and regulations. To the extent that third party advertising cookies and related technologies are ultimately determined to be a “sale” we may engage in that activity.
If you would like to request your PI, that your PI be deleted or that your PI not be sold, please send the request to [email protected] or calling 703 483-7000. You may also opt-out, by clicking the “Do Not Sell or Share My Personal Information” link.
IMPORTANT : You also have the right not to be discriminated against for exercising your privacy rights under the state privacy statutes. We will not discriminate against you (by, for example, denying goods or services to you or providing a different level of quality of goods or services to you) because you exercised any of these privacy rights.
If you are a Nevada resident, you may notify us to put you on a list of persons who have opted-out of the sale of Personal Information. Our address for such requests is [email protected]. You may also opt-out, by clicking the “Do Not Sell or Share My Personal Information” link. Please be aware that we may require you to verify your identity before processing any such request.
What information is collected or shared on message boards and chats?
We may have message boards or chat rooms on our Site. The information you put on a message board or in a chat room will be available to all users of that message board or chat room, and is no longer private. We cannot promise privacy of information that you disclose online in public areas. Disclosure is at your own risk. We reserve the right, but not the duty, to monitor the message boards and to publish your postings from message boards or chat rooms in other places on the Internet or in other formats.
What happens when I link to other websites from Stride’s Sites?
How will Stride handle a data breach or security incident?
In the event that Stride becomes aware of a data breach impacting your PI, we will provide notification in compliance with all applicable laws. For example, we may post a notice on our homepage or elsewhere on the Site and may email you at the email address you have provided to us. Depending on where you live and the type of information impacted, you may have a legal right to receive notice of a security breach in writing.
Stride has procedures in place that are designed to stop threats that may expose PI, restore services to full functionality, and document and take proactive steps to ensure the incident cannot be repeated. Stride will also preserve necessary evidence for investigation by security professionals and law enforcement as appropriate. In the unlikely event of an unauthorized disclosure of records, Stride will follow its internal procedures, which articulates how to report the problem to internal and external stakeholders. The notification process may include any information that can identify which users may have been impacted, the data that may have been accessed, Stride’s process to inform affected users, and steps to prevent the incident from happening again as appropriate.
In the unlikely event of an unauthorized disclosure of data, Stride has implemented a process for responding to incidents and notifying affected individuals and, if applicable, law enforcement personnel.
What if I do not live in the U.S.?
Our products and services are operated in the United States. If you are not located in the United States, you are not authorized to use the products and services and are directed not to do so. If you are located outside of the United States, please be aware that information we collect will be transferred to and processed in the United States. By using the products and services, or providing us with any information, you fully understand and unambiguously consent to this transfer, processing, and storage of your information in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you are located, reside and/or are a citizen.